Privacy Policy

WHAT IS COVERED BY THIS PRIVACY POLICY AND DO OTHER POLICIES APPLY TO YOU?

This Privacy Policy applies to the personal information we collect on our Site, through our social media pages, and through our communications with you. It does not apply to personal information collected by third-party websites, platforms, or applications that we do not own or control. Our Site may contain links to third-party websites, platforms, and applications. If you click on those links or enable those connections, third parties may collect or share data about you. We do not control these third-party websites, platforms, or applications and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website, platform, or application you visit.

WHO COLLECTS & USES YOUR PERSONAL INFORMATION?

We are the data controller responsible for your personal information. We have appointed a data protection officer who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the data protection officer using the details set out below:

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect your personal information for the following reasons:
  • For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Site.
  • To provide you with information about our products, items, or services.
  • To manage your account: To manage your registration as a user of the Site. The personal information you provide can give you access to different functionalities of the Site that are available to you as a registered user.
  • To manage your requests: To attend and manage your requests to us.
  • For compliance with a legal obligation: To comply with a legal obligation under applicable law.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Site, products, services, marketing, and your experience.

WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect personal information that you provide to us such as name, address, contact information, passwords, and payment information. We also collect personal information automatically when you visit our Site.

WHEN DO WE COLLECT YOUR PERSONAL INFORMATION?

When you interact with us, you may share with us your personal information when:
  • You create an account on our Site.
  • You make a purchase from our Site.
  • You sign up for our newsletter.
  • You participate in a contest or promotion.
  • You contact us with a question or concern.
  • You leave a review or comment on our Site.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We mainly obtain information directly from you and process them by automated means when you interact with us. When you interact with us, either online or in person, we collect your personal information through:
  • Direct interactions: You may give us your personal information by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal information you provide when you:
  • Register for an account on our Site.
  • Subscribe to our service or publications.
  • Request marketing to be sent to you.
  • Enter a competition, promotion, or survey.
  • Give us feedback or contact us.

WHO ARE OUR THIRD-PARTY SOURCES?

We may receive personal information about you from various third parties and public sources as set out below:
  • Technical Data from the following parties:
    • Analytics providers such as Google.
    • Advertising networks.
    • Search information providers.
  • Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.
  • Identity and Contact Data from data brokers or aggregators.
  • Identity and Contact Data from publicly available sources.

SHOULD YOU ALWAYS SHARE YOUR PERSONAL INFORMATION WITH US?

You may not always be required to provide us with the personal information that we are asking you for: any personal information that is required is clearly marked as mandatory. When you do not wish to share certain personal information with us, you may simply not provide it to us, or opt-out of the processing of your personal information when this option is offered to you. However, if you choose not to provide certain personal information, you may not be able to benefit from some of our services for which the provision of such personal information is necessary. We may ask you to provide us with personal information to meet certain legal requirements. In such cases, we will notify you in due time and advise you as to whether your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

FOR HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

We will only keep your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances, you can ask us to delete your data: see your data protection rights below for further information. In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

WHERE DO WE TRANSFER & STORE YOUR PERSONAL INFORMATION?

Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Nigeria and choose to provide information to us, please note that we transfer the data, including personal information, to Nigeria and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.